Restaurant/Lounge Manager
The Crib Lifestyle Hotel Old GRA
Apply nowMinimum of OND/HND/BSc in Hospitality, Business, or a related field
At least 2 years of experience in a restaurant, bar, or hospitality management role
Proven ability to meet sales targets and drive team performance
Experience with restaurant management software (POS systems, online order management)
Flexibility to work evenings, weekends, and public holidays
Knowledge of both local and continental cuisines is a plus
Must be professional, presentable, and passionate about delivering top-tier service.
Oversee daily operations of all restaurant and lounge spaces.
Design and execute menus that promote cross-selling and upselling.
Ensure excellent guest experience, ambiance, and service delivery.
Meet or exceed daily/weekly sales targets across all locations (including online orders).
Supervise and train front-end and back-end staff.
Handle inventory, budgeting, and cost control.
Respond promptly to customer feedback and resolve complaints professionally.
Develop marketing strategies and manage social media engagement.
Prepare and submit regular reports on sales, expenses, and staff performance.
Coordinate events, catering, and bulk order logistics.
Liaise with hotel management and collaborate on service improvements.